Frequently Asked Questions
Everything you need to know about shopping at Clair de Lune.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion essentials sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Clair de Lune ships to over 50 countries worldwide. International delivery times and fees vary depending on your location and local customs processing.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Clair de Lune garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our delicate items benefit from cold hand washing and air drying.